Reservation Policy

RESERVATION, CANCELLATION & NO SHOW POLICY

Reservations made for parties of 5+ at Little Aosta Restaurant (Saffron Restaurants Ltd) must be accompanied by valid Visa or MasterCard credit card to confirm your booking. To confirm that the debit or credit card information you have provided is accurate, we may place a temporary authorisation on your debit or credit card at the time you provide your debit or credit card information. 

Cancellation or changes to your booking must be made at least 24 hours prior to your booking by contacting Aosta by email on info@littleaosta.nz or by phone 029 0200 8087 or you will be charged a fee. If you are unable to keep your reservation and you fail to cancel the reservation according to the notice period a $50 NZD charge per person will be charged to the credit card provided. The cancellation  charge also applies to changes in numbers for your group i.e. if you booked 8 people but 2 were a no show for the evening and you had not informed us in accordance with the notice period.

If there are extenuating circumstances that have prevented you from contacting the restaurant to notify us of a cancellation or changes such as a delayed or cancelled flights, please contact us at info@littleaosta.nz

Our reservation system is provided by Eveve who guarantee to maintain the privacy of the data provided. The transactions for processing payments and capturing credit card data is handled through STRIPE who operate one of the highest data protection standards worldwide.